Provides business analysis and support for Mass Markets Dispatch Operations teams Creates ad hoc reports along with creation and presentation of quality dashboards that provide operational visibility to the business unit(s) Defines and provides data evidence to support business cases and quantify business opportunities for optimization Defines the data gathered and determ

Engagein software development using Agile/Scrum methodologies. Participatein daily stand ups, sprint planning sessions, and retrospectives to plan, track, and code development tasks. PromoteAgile/Scrum methodologies andfacilitatethe adaptation of Lumen's Agile Software Engineering Process Superviseand manage changes for supported applications, including the management and

A self motivated, proactive enterprise sales leader with a strong track record of developing winning teams who regularly meet or exceed sales and revenue targets A leader who successfully executes on revenue growth and sales strategies cross selling Lumen's products and services and strategically upgrading defined accounts. Accountable for impeccable funnel and deal manag

Assign and track complex projects and processes within budgetary and scheduling guidelines. Travel between construction sites, working in outdoor environments, and conduct pre construction meetings with multiple contractors and municipality inspectors. Validate construction progress and perform post construction audits. Open telecom field equipment to validate proper inst

Provide business intelligence to help understand trends and patterns, identify gaps and opportunities, and make data informed decisions. Provide campaign performance analysis by collecting and analyzing data, developing insights, creating visualizations, and delivering monthly analytic packages to stakeholders. Track proof of campaign performance/execution through Salesfo

Recommends optimized solutions to support current and long range planning and collaborates with project team leads in the selection, recommendation, and approvals of tools and technologies to improve efficiencies, reduce costs and increase customer satisfaction. Create and maintain reports for patch compliance and system audit data. Participate in ongoing operational proj

End to end project management Relationship building with Vendors Quality audit of work performed by vendors Responsible for work load balancing among resources Responsible for functional management of a market Field interface for engineering or construction Typically responsible for a single discipline Moderate to Complex work using external vendors network expansion, rel

Construct and implement customer success plans, driving customer value realization Manage customer metrics , including usage data, health indicators, and renewal dates in alignment with objectives Evaluate product and portal adoption maturity level and address roadblocks leveraging digital marketing slicks, adoption articles and other templates Build value based relations

Reviews and analyzes RFP, RFQ, and RFIs to respond with compliant, competitive solutions and documents (writes) to those solutions in proposal responses Creates Basis of Estimates (BOEs) for OSP construction projects including labor estimates, material estimates, Other Direct Charges, Travel, etc Directly interfaces with Government customers, vendors, subcontractors, and

Implement customer success plans using standardized journey templates and manage overall customer metrics with a holistic view that aligns with customer objectives/success metrics. Evaluate current product and portal adoption maturity level and address roadblocks by leveraging digital marketing slicks, adoption articles, and other templates. Know the Lumen portfolio offer

Reviews and analyzes RECP and RFIs to respond with compliant, competitive solutions and documents (writes) to those solutions in proposal responses Directly interfaces with Government customers, vendors, subcontractors, and other CenturyLink groups Write SOWs, Method of Procedures (MOPs), test and acceptance plans using corporate standards, best commercial practices and c

Lead the end to end product lifecycle for the wholesale products, from ideation to launch to optimization. Conduct market research, customer interviews, competitive analysis, and data driven insights to identify and prioritize customer problems and opportunities. Define and communicate clear and compelling product requirements, user stories, and acceptance criteria for th

Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand offs, and empower customers to self serve Leverage and manage overall customer metrics , which include customer usage data, health indicators (disconnects,

Implement customer success plans using standardized journey templates and manage overall customer metrics with a holistic view that aligns with customer objectives/success metrics. Evaluate current product and portal adoption maturity level and address roadblocks by leveraging digital marketing slicks, adoption articles, and other templates. Know the Lumen portfolio offer

Develop and execute wholesale sales strategies to mitigate risk, scale digital solutions, and maximize telco revenue. Forecast financial and demand analysis, negotiation, pricing, and distribution recommendations Represent and drive key product initiatives critical to the success of the business Plan, lead, and direct all sales activities including account profiling, sett