Employees are critical to the success of most businesses. They are the profit makers of any company, without whom delivering products and services to customers would be impossible. Savvy managers understand that success is dependent upon teamwork. But are you sure that you’re making the most of the talents your team members have? Each individual is unique and has her own set of experiences and strengths formed thro...

When the concept of reverse mentoring burst on the scene in the multigenerational workplace, it was all about having cool 20-somethings teach the older crowd how to use “the Facebook.” Now most generations are pretty savvy—in fact their takeover of Facebook has sent Gen Z scurrying to Instagram or Snapchat. But that doesn’t mean that they still can’t learn a thing or two from the younger gener...

If you’re looking for more challenge in your job, and there doesn’t seem to be a promotion in the offing, you may be asking yourself, ‘What’s next?’ That’s how my coaching client (I’ll call her Dawn) was feeling when we first met. Dawn was a manager at a non-profit and felt like she’d gone as far as she could go in her position. She’d been taking on more responsibilit...

Content. We hear about it all the time and are encouraged to produce more of it. But what is content? Simply put, content is anything that you create that communicates an idea. Content can be a blog, a white paper, a video, or an audio recording. “Content marketing” is the practice of creating and distributing valuable, relevant, and consistent content to attract and retain your audience. The ultimate goal is to...

It’s understandable that a lot of people complain about their commutes to and from work, appointments, or client meetings. I don’t. It’s not that I like being cut off in traffic or sitting at stoplights; it’s just that I have learned to see the time I spend driving as an opportunity. A recent AAA survey says the average American adult drives 17,600 minutes—that’s almost 300 hours&mdash...

Congratulations! You finally made the time to create a professional LinkedIn profile and it looks pretty darn good, if you do say so yourself. Here are some do’s and don’ts for keeping it relevant. Regularly add to your contacts. A robust network is your ticket to ongoing success. When you meet new business associates, clients or colleagues add them to your network — the sooner, the better. When you hea...

The telephone is the most common business tool and its proper use is essential for career advancement. Talking with a potential client, customer or colleague on the phone can sometimes be challenging. Without seeing an individual’s face, messages can become muddled and meanings misinterpreted. To strengthen telephone communication skills, ace the following: Make a great first impression Show the caller yo...

Fall is approaching and many are wondering what to do with their lives. Fall, a season of transformations, may be the time to reassess life career goals, welcome new opportunities! Current research suggest (by Aon, a global professional consulting firm, and Gallup) forces such as favorable economic conditions and greater workforce stability may be causing an all- time high in employee engagement. Job engagement refers...

For most people, Labor Day means two things: a day off and a chance to say goodbye to the summer. But why is it called Labor Day? In North America, Labor Day, a national holiday, always falls on the first Monday in September. This year (2018) Labor Day is Monday, September 3. Labor Day is also celebrated on this day in Puerto Rico, the Canal Zone, and the Virgin Islands. The day is set aside to pay tribute to working...

It’s probably not news to anyone that candidates and employers behave differently in a hot job market than they do in a tight one. When jobs were scarce, candidates may have been victims of company ghosting (they interviewed and never heard another word from the company). With few jobs and abundant candidates, some employers didn’t think they had to bother with basic courtesies. In tough times, some people might...